Privacy Policy

01

Scope

This policy applies to personal information handled through the Fleyf website and related business communications. Fleyf supplies sportswear and jersey products to business buyers. This website is designed for product research and enquiries; it does not currently provide customer accounts or online checkout.

02

Information We Receive

You may provide information directly when you contact us by form, email, telephone, or WhatsApp. Depending on your enquiry, this may include:

• your name, business name, role, email address, and telephone or WhatsApp number;
• your country or region, delivery destination, and preferred contact method;
• product interests, quantities, size ranges, specifications, target price, and delivery timing;
• artwork, logos, labels, packaging requirements, samples, or other files you choose to share;
• messages, quotation discussions, approvals, and records needed to support a potential or confirmed order.

A production website or hosting provider may also generate basic technical records, such as IP address, browser type, device type, requested pages, timestamps, and security events. We do not ask you to send payment card details through an enquiry form.

03

How We Use Information

We use relevant information to respond to enquiries, understand project requirements, prepare quotations, arrange sampling, communicate about production or delivery, provide after-sales support, and maintain business records. We may also use technical records to operate, secure, troubleshoot, and improve the website.

We do not use enquiry information for automated decisions that produce legal or similarly significant effects. We do not use it for unrelated data-broker sales. If we wish to send optional marketing messages, we will use an appropriate permission or another lawful basis and provide a way to opt out.

04

Legal Bases

Where data protection law requires a legal basis, the basis depends on the context. It may be taking steps at your request before a contract, performing a contract, meeting a legal obligation, pursuing legitimate interests such as responding to B2B enquiries and protecting the website, or your consent where consent is specifically requested.

You are not generally required by law to provide enquiry information. However, without accurate contact and project details, we may be unable to answer your request, prepare a reliable quotation, or support an order.

05

When Information Is Shared

Information may be shared only as reasonably needed with personnel and service providers supporting website hosting, communications, file storage, product development, quality control, production, logistics, professional advice, or legal compliance. Providers are expected to handle information for the relevant service and subject to appropriate obligations.

We may also disclose information when required by law, to protect rights or safety, to investigate fraud or misuse, or as part of a genuine business reorganisation. We do not publish a buyer’s confidential artwork or project information without permission, except where disclosure is legally required.

06

Cookies and Technical Logs

The site may use essential cookies or similar technologies needed for security, basic preferences, and reliable operation. Hosting systems may retain standard access and error logs. If optional analytics or advertising technologies are added later, Fleyf will provide notice and choices where applicable before using them.

You can control cookies through your browser. Blocking essential technologies may affect some site functions. Links to third-party sites are governed by those parties’ own privacy notices.

07

International Transfers

Fleyf is based in China and works with international buyers. If you contact us from another country, your information may be transferred to and processed in China and, where necessary, in countries used by relevant service providers or logistics partners. Privacy protections may differ from those in your country.

Where applicable law requires safeguards for a transfer, we will use an appropriate lawful transfer mechanism or another permitted basis.

08

How Long We Keep Information

We keep information only for as long as reasonably needed for the purpose for which it was collected. Retention depends on the enquiry or project status, the duration of the business relationship, warranty or dispute needs, legal and accounting requirements, and the need to protect legitimate business interests.

Unsuccessful enquiry records are reviewed and removed or anonymised when they are no longer needed. Confirmed-order records may be kept longer where commercial, tax, customs, quality, or legal obligations apply. Backup copies may remain for a limited period before routine deletion.

09

Security

We use reasonable administrative and technical measures appropriate to the information and the risks involved. These may include access controls, limited internal access, secure service providers, and operational safeguards. No internet transmission or storage system is completely secure, so please avoid sending unnecessary sensitive information through general enquiry channels.

If you believe information sent to Fleyf has been exposed or misused, contact us promptly so we can review the concern.

10

Your Rights and Choices

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information, and to withdraw consent where processing is based on consent. You may also object to direct marketing at any time.

To make a request, email us and describe the information or communication concerned. We may need to verify your identity and may retain limited records where the law permits or requires it. You may also have the right to complain to the data protection authority in your country or region.

11

Children’s Information

This B2B website is intended for business representatives and is not directed to children. We do not knowingly request personal information from children through the website. If you believe a child has provided personal information, please contact us so we can review and take appropriate action.

12

Policy Updates

We may update this policy when the website, our services, or legal requirements change. The revised version will show a new “Last updated” date. Material changes will be highlighted or communicated in another appropriate way where required.

13

Contact Fleyf

For a privacy question or request, contact Fleyf using the details below. Please write “Privacy Request” in the subject line so we can route it correctly.